avatarharuki zaemon

My manager owns context, I own the recommendation

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Ami Vora:

What I need from senior leaders around me isn’t to understand all the exact same info I learned. Instead, I need them to offer complementary info that will help our team make a stronger decision, like:

  1. More context about what’s happening around the company or the industry
  2. Decision-making frameworks I might not be thinking about
  3. Pattern-matching based on other decisions they’ve seen
  4. Identifying other options or logical gaps I’m too close to see
  5. Sometimes, just giving me a vote of confidence that my thinking makes sense and they believe in me

[…]

how can I frame my recommendations so my manager can engage with them and challenge my assumptions, and then I can learn from how they think? Sometimes this means outlining my decision criteria clearly so my manager can disagree with specific ones and I can understand the principles they’re using. Sometimes it means sharing intentionally provocative “hot takes” about things we could do differently so I can hear context I might be missing

Techyte Blog

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On the weekend, our 15yo and I went about setting up a blog for her on micro.blog.

She already had a website she describes as “that mess” from when she first started getting into technology, and wanted to get into daily blogging on topics she reads about and is interested in.

After convincing her not to roll her own, researching various platforms, a bit of Cloudflare magic, and redirecting funds from Microsoft Game Pass, she was ready to roll.

Turns out, I had a dormant micro.blog account from when they first launched. If I didn’t have a bunch of historical baggage on this site I felt compelled to lug around with me, I’d be tempted to move over there myself.

Enjoy!

Four quick links for Saturday afternoon

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A short film made to explore one man’s fascination with artificial gravity in space. Beautifully produced and totally believable. So believable, in fact, I started to get nauseated watching it.

Sebastiaan de With reviews the latest telephoto-equipped camera out of Cupertino in his annual review. So many people have linked to this article that it’s probably not worth me adding to the pile, but I thoroughly enjoyed it. If you only skim it for the photos it will be worth it.

The iPhone 15 Opts for Intuitive AI, Not Generative AI. I really like the idea of AI to enhance human creativity and productivity, rather than replace it.

A research team found it’s easy to evade current methods of AI watermarking. They even added fake watermarks to real images. Watermarking has emerged as one of the more promising strategies to identify AI-generated images and text but as it stands, it’s ineffective.

The Absolute Minimum Every Software Developer Must Know About Unicode in 2023 (Still No Excuses!)

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A thoroughly accessible and enjoyable read, despite the dry topic.

Nikita Prokopov:

Unicode is a standard that aims to unify all human languages, both past and present, and make them work with computers.

[…]

What’s sad for us is that the rules defining grapheme clusters change every year as well. What is considered a sequence of two or three separate code points today might become a grapheme cluster tomorrow! There’s no way to know! Or prepare!

Even worse, different versions of your own app might be running on different Unicode standards and report different string lengths!

[…]

Unfortunately, Unicode is not a perfect system, and it has many shortcomings. Among them is assigning the same code point to glyphs that are supposed to look differently, like Cyrillic Lowercase K and Bulgarian Lowercase K (both are U+043A)

[…]

Overall, yes, Unicode is not perfect, but the fact that

  1. an encoding exists that covers all possible languages at once,
  2. the entire world agrees to use it,
  3. we can completely forget about encodings and conversions and all that stuff

is a miracle. Send this to your fellow programmers so they can learn about it, too.

Six quick links for Monday evening

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A day off, a morning of reading, recuperating, and a few more quick links…

A Literary History of Fake Texts in Apple’s Marketing Materials. I don’t know what I like more, that Apple has these unwritten rules about a virtual world, or that someone went about deducing it from 13 years worth of marketing materials?!

Peter Drucker never said, “If you can’t measure it, you can’t manage it.” In fact, it was Demming, and in context, he meant exactly the opposite.

A great early write-up of the iPhone 15 Pro (and Pro Max) camera. I’m at best a hack when it comes to photography, but the iPhone cameras have made me want to get better at it.

How Big Tech Runs Tech Projects and the Curious Absence of Scrum. It’s no secret that whilst I believe in lightweight structure and process, I also think that a process is a means to overcome a limitation, and we should always be seeking to remove the limitation and thus remove the process.

There’s a difference between what tools can do and what tools do do. This is primarily about data products, but it’s also about products in general, and the reality that we continue to build new tools when we haven’t even used the ones we have to their full potential.

Grow your brain by moving your body—just 10 minutes a day. I find 10 minutes of meditative breathing and a long walk every day makes a huge difference to my mental health. It’s nice to learn there is not only science behind it, but the benefits are even greater than I thought.

Eight quick links for Monday morning

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Sad YouTube. Mark Slutsky collects meaningful personal stories found in YouTube comment sections before they are deleted. After publishing one comment recently reminiscing of a childhood crush in the ’60s, someone wrote in to say that they were the person mentioned.

Dan Ariely has been accused of fabricating research into … dishonesty. Speaking of crushes, one of the darlings of the cognitive behavioural science field. I loved Predictably Irrational.

Train travel in Australia is terrible because of the way the Federation was constituted. I had never really thought about it but, it makes perfect sense in retrospect. High-speed, electric train travel in Australia seems like a pipe dream.

Have you heard anyone say “whom of which”? It’s a linguistic trend that’s breaking my brain just learning about it. It may be related to the “pied piping” phenomenon where multiple words move left in speech over time, or perhaps people just think it makes them sound smarter.

Turning Chopin into Jazz. A short clip that makes me smile every time I watch it. My only criticism is how short it is! I wanted it to go on forever.

The Most Insane American Wagyu Steak I’ve Ever Cooked. My youngest is into cooking and recently asked me “what’s Wagyu, and why does everyone say it’s so good?” I sent him a link to Kenji López-Alt’s. Naturally, we went straight out and bought the closest thing we could find and had it for dinner. It was delicious, thanks for asking.

Eggslut bills itself as “A gourmet restaurant for true egg lovers”. I’ve not been there but Warren Seen went with his family recently and said his kids found the whole concept, challenging.

Xingyi Quan, imitating the movement of the spear. Unsurprisingly, I’m a sucker for videos on martial arts techniques.

Six quick links for Sunday afternoon

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Focus on quality and authenticity to surround yourself with quality and authenticity. Building communities by doing, rather than aspiring to be part of the “in-group” resonates so hard.

“It is more productive to convert an opportunity into results than to solve a problem – which only restores the equilibrium of yesterday.”–Peter Drucker. Call it confirmation bias if you like, but I think of myself as an opportunity exploiter, rather than a problem solver.

10 Self-Defeating Behaviors You Need to Let Go. I’ve worked hard to overcome a bunch of these the past 5 or so years. The struggle is real and I suspect, forever.

Convert videos of people speaking into videos of them speaking one of several different languages (including English, Spanish, Hindi, and French) with matching mouth movements. As Kottke says, the results are definitely in the category of “indistinguishable from magic.”

As the technology becomes ubiquitous, a vast tasker underclass is emerging. Speaking of AI, there’s a large global workforce being exploited doing “bullshit jobs” for low wages? Quelle surprise!

AI’s massive compute load doesn’t just generate carbon – it uses huge amounts of fresh water for cooling. While we’re still on the topic, it’s all the rage, and perhaps there’s a future, but as far as I can tell, it’s currently a large Wizard of Oz-style illusion.

The forgotten medieval habit of 'two sleeps' - BBC Future

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I’m sorely tempted to try it out, though I’m not sure how well it would work–we live in a small house, and I’m not sure if I could get away with going to sleep earlier than I do now, then waking up just as everyone else is heading to bed. But I’m intrigued.

For most of human history, people slept in two distinct periods, with an awake period in between known as the “first sleep” and “second sleep”. This pattern was common across cultures until the late 19th century. Experiments on people without electric light found they naturally fell back into a biphasic sleep pattern.

Biphasic sleep appears to have continued from ancient times until the Industrial Revolution such that by the end of the 20th Century, the practice of two sleeps had almost completely disappeared.

Zaria Gorvett for BBC Future:

From as early as 21:00 to 23:00, those fortunate enough to afford them would begin flopping onto mattresses stuffed with straw or rags – alternatively it might have contained feathers, if they were wealthy – ready to sleep for a couple of hours. (At the bottom of the social ladder, people would have to make do with nestling down on a scattering of heather or, worse, a bare earth floor – possibly even without a blanket.)

A couple of hours later, people would begin rousing from this initial slumber. The night-time wakefulness usually lasted from around 23:00 to about 01:00, depending on what time they went to bed. It was not generally caused by noise or other disturbances in the night – and neither was it initiated by any kind of alarm (these were only invented in 1787, by an American man who – somewhat ironically – needed to wake up on time to sell clocks). Instead, the waking happened entirely naturally, just as it does in the morning.

The period of wakefulness that followed was known as “the watch” – and it was a surprisingly useful window in which to get things done. “[The records] describe how people did just about anything and everything after they awakened from their first sleep,” says Ekirch.

Five quick links for Sunday morning

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I’ve been sitting on some of these for a while and figured I might link to them all at once…

Create time by practicing what you love. Ask yourself: how does doing what I need make time for everything else?

Mental toughness is the wrong approach to performing well under pressure. Mental flexibility is associated with superior performance and better mental health.

We’ve got to look at the conditions that create the outcomes as well as the outcomes themselves. Are people working sustainably to achieve those improvements to conversion or increased revenue?

You might be burned out and not even realise. Just because you have an objectively good life, doesn’t mean you don’t have the right to acknowledge your own burnout. (via Warren Seen)

In Australia, workforce burnout is increasing. Meeting performance targets is great, but at what cost?

Five quick links for Saturday afternoon

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I promised myself I’d do more of these quick link posts…

CoreWeave is using Nvidia’s H100 GPUs as collateral against $2.3 billion debt. The kicker, it’s a startup backed by Nvidia itself.

Psychiatrists recommend different treatments for their patients than themselves for the same conditions. Another in a long line of similar research findings about medical professionals.

Embarrassed about the state of modern websites and the trend in our industry of de-prioritising product design on the web? Me too!

Performance reviews are no longer popular among big companies like Apple and Microsoft as they do more harm than good. Can’t say I’m surprised.

Ukranian forces are using cardboard drones supplied by an Australian company to attack Russian targets.

Culture is the track record - by Luca Dellanna

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(via Ray Grasso)

Culture is behaviour, not words:

Leaders who think organizational culture is a set of concepts attempt to change it using words and concepts – and inevitably fail, because organizational culture is not a set of concepts. It’s a track record.

Create a track record of rewards for those who exhibit the behaviours you want:

If you want your people to be more engaged, change the track record of caring […] to improve teamwork, improve the track record of interaction […] People won’t ask for feedback unless there is a track record of receiving helpful and actionable feedback that doesn’t feel personal.

Go deep on one behaviour at a time:

The trick is to not address all interactions at once – such a generic goal will produce a generic approach that won’t be effective. Instead, begin by picking one type of interaction and working on that. Instead, begin by picking one type of interaction and working on that. […] The more your actions show that in your team there is a good track record, the more people will [behave in the way you want].

Don’t expect change to happen without support:

they must also have the skills to do it in a helpful way that makes [them] want to have more such interactions in the future. This requires you to train and coach them

Aswath Damodaran Valuation, Companies Life Cycle and Technology Companies 2018

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(via Ray Grasso)

I’m a sucker for a great model. As the saying goes “all models are wong, but some are useful” and this is definitely a useful model, for me.

The focus of a company needs to change as it moves through the lifecycle: Startups should spend cash in order to grow; Growth companies can offer equity; Mature companies can afford to finance growth through debt; and companies in decline should be looking to return cash to shareholders.

People with vested interests in making off like bandits will tell you they can give your company a face lift, and that you can be young again, but you shouldn’t fight the lifecycle. If you do, you’ll end up destroying whatever value remains.

I also think there’s some interesting connections with an article I linked to recently on why companies stop innovating.

Duck tape

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I don’t quite know what to say other than, 🤯

David Dale:

Stoudt wrote to Johnson and Johnson suggesting that they combine strips of cotton duck with a mild adhesive to create a tape that would be both durable and easily peeled […] and in 1943 its Revolite division started production on rolls of Duck Tape, designed to be ripped off by hand, not cut with scissors. In the 1950s, workmen started wrapping Duck Tape around the points where pipes joined together, and some punster starting calling it duct tape. The confusion would not have arisen if they had just christened it Stoudt Tape.

Understanding Job Burnout - Dr. Christina Maslach

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(via Warren)

Dr. Christina Maslach discussing her many decades of research showing that job burnout is a response to chronic workplace stress that results in feelings of exhaustion, cynicism, and reduced professional efficacy:

in various ways there’s more destructive competition. I cannot tell you how many people talk about the socially toxic workplace where you don’t trust anybody because they’re going to try and throw you under the bus and get rid of you as competition. You don’t dare ever say “I’m tired,” or “I don’t know the answer to this problem,” or “I wish I had some advice,” or “I’m feeling depressed” because you’d be showing your weak side.

What was previously a short-term operating model has now become the norm:

the “burnout shop” was really a start-up, and it was a bit was like a sprint, you know, it was a short-term kind of thing, maybe a couple of years. It was basically “We own you. You don’t have a life. When we call you come, and you’re going to work and work until you have nothing left to give.” But then you’ll have stock options, or some other thing, and “you’ll get a lot of money, and you’ll be fine.” So that was the trade-off. Interestingly, I think we’re seeing more and more is that as a business model.

There is often an assumption that people who burnout did so because they are fundamentally no good:

I’ve talked to managers and CEOs who say burnout is wonderful, and I say why do you think that? And they say “because when people burnout, it means they weren’t so good, they’re not working well now, and they’re quitting saving me the job of having to fire them. It’s very good. It cleans the house and I don’t have to spend much time on it”

However, Dr. Maslach’s research demonstrates that while resilience plays a role, it’s important to address workplace factors, and improve the fit between employees and their jobs such as increasing control, reward, and community.

In one example, an organisation addressed issues like fairness which led to positive changes in burnout levels over time.

AoH Chris Corrigan: Chaordic Stepping Stones

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I was in two minds whether I should publish this as a link, or as part of a more comprehensive post on my journey with Participatory Leadership. I’m a big fan of Chris Corrigan’s work and opted to let it stand on its own, as it deserves.

The talk provides a great insight into one of the ways Art of Hosting practices bring structure to the complex adaptive system that is a modern organisation, while allowing for the chaos that is inherent in our world, and that is needed for innovation and creativity to emerge.

most of the work we need to do in the world, confronting questions we don’t have answers to, is tricky because chaos is always coming in and eroding the well-ordered, predictable mindset […] this approach helps us stay in the space of bringing enough order to a project, or a meeting, or an initiative, but not so much that we choke the life out of it. We allow the chaos to come in, and we discover new things because that’s where innovation comes from.

Chris also introduces an acronym I really like, Participatory, Learning, Useful, Multi-modal, and Emergent (PLUME):

  • Is it participatory? If you’re doing most of it alone, probably not. These are collaborative and collective practices.
  • Are you learning? If you’re just delivering content, probably not. Ensure there is shared learning and growth.
  • Is it useful? If you’re all sitting around just talking, probably not. Talking is fine, but it should be in service of, and meaningfully move us towards some strategic outcome.
  • Is it multi-modal? If you’re not engaging people in different ways, probably not. Harness people’s diverse skills and abilities, and do so in different ways.
  • Is it emergent? If you already know the answer, probably not. Engagement theatre benefits nobody. Have everyone leave with something that nobody brought into the room initially.

There’s plenty more good stuff in here, and I encourage you to hear it directly from Chris.

UPDATE: Be sure to also read this PDF on the process.

How to Decide — Grizzlebit

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I’ve wanted to read this for a while. Perhaps it’s time to bump it up the list.

Check out Ray’s review to whet your appetite:

I took away loads of things to try and recommend the book.

Below are some of the salient points that stood out to me.

[…]

There are quite a few [tools and techniques] in the book. Here are some that resonated with me.

[…]

The 'data-driven' mindset feeds our dangerous craving for certainty

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When we put too much focus on data, it feeds our natural craving for certainty through cognitive biases like confirmation bias. A decision-driven approach treats decisions, not data, as the focal point in order to directly challenge biases.

While data is important when used properly, it often becomes a filter to find what we want to believe, rather than what we need to understand.

The Uncertainty Project:

The pursuit of information is often in service of confirmation bias, not learning or understanding - but this isn’t done maliciously. It’s a natural, self-reinforcing tendency to confirm our existing beliefs and feel certain in our decisions.

The idea that perfect information is out there is an empty pursuit - it’s chasing the illusion of certainty.

Illusory certainty may very well be the current epidemic of modern strategy - which is likely why decision intelligence, as a combination of modern data science and decision science, presents a compelling evolution of the data-driven mindset.

Chihuahua syndrome - Sketchplanations

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Sketchplanations:

The name “The Chihuahua Syndrome” is from Edward Tufte and refers to messy data from variations in spelling or input—Chihuahua is easy to misspell. The quality of your data matters—errors can creep in anywhere, particularly when people enter data. Garbage in, garbage out.

Ugly Numbers from Microsoft and ChatGPT Reveal that AI Demand is Already Shrinking

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Major tech companies invested heavily in AI but are seeing little return. Microsoft spent $10 billion on AI for its Bing search engine, but Bing’s market share remains low. Meanwhile, ChatGPT’s website traffic is shrinking, contrary to expectations for a breakthrough technology.

Legal challenges around copyright and privacy are mounting, and consumer demand for AI appears to be low and declining due to issues like errors, offensive content, and lack of transparency. On the other hand, AI is succeeding at “shamming, spamming & scamming.”

Intelligent vs. Smart · Collab Fund

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Whereas intelligence involves technical abilities, smarts involves social and emotional skills.

People with smarts are good at understanding different perspectives, accepting uncertainty, and telling compelling stories rather than just presenting facts.

Smarts, not just intelligence, are important for real-world success and allow people to navigate the complexities of human relationships and behaviours.

Morgan Housel:

A doctor once told me there’s a difference between an expert in medicine and an expert in healthcare.

An expert in medicine knows all the right answers out of the textbook. They can diagnose with precision and are up to date on all the latest treatments.

An expert in healthcare understands that medicine from the patient’s view is intimidating, confusing, expensive, and time-consuming. Nothing you diagnose or prescribe matters until you’ve addressed that reality with patients, because even a perfect solution makes no difference to the patient who doesn’t follow it.