The 'data-driven' mindset feeds our dangerous craving for certainty
Shared by Simon HarrisWhen we put too much focus on data, it feeds our natural craving for certainty through cognitive biases like confirmation bias. A decision-driven approach treats decisions, not data, as the focal point in order to directly challenge biases.
While data is important when used properly, it often becomes a filter to find what we want to believe, rather than what we need to understand.
The pursuit of information is often in service of confirmation bias, not learning or understanding - but this isn’t done maliciously. It’s a natural, self-reinforcing tendency to confirm our existing beliefs and feel certain in our decisions.
The idea that perfect information is out there is an empty pursuit - it’s chasing the illusion of certainty.
Illusory certainty may very well be the current epidemic of modern strategy - which is likely why decision intelligence, as a combination of modern data science and decision science, presents a compelling evolution of the data-driven mindset.