Mastodon is easy and fun except when it isn't - Erin Kissane's small internet website

(Summary via Kagi)

Many people who tried Mastodon but left cited feeling unwelcome and scolded by other users. Improving discoverability and making it easier to find and follow people would help make Mastodon more accessible. The federation model and process of selecting an instance was confusing for many. Some found Mastodon too serious and lacking in fun. There are complex decisions around whether to include features that could enable both positive and negative behaviours. If Mastodon wants to scale up, its developers will need to grapple with these issues and listen closely to users’ needs. For now, Mastodon remains an impressive achievement that struggles with the complexities of mass scale.